DIN EN ISO 9001:2000 |
As one of the oldest companies supplyingstandardparts and in keeping with its decades of tradition, STRACKNORMAhas the objective of supplying customers with a comprehensiverangeof high-precision products to their completesatisfaction. We feel obliged to meet customerrequirements in full and are determined to do everything we can toensure the quality of our products. Against this background, STRACKNORMA has a product strategy demanding that the quality of productsproduced meets extremely high requirements.
In the knowledge that the aspired level of quality oftheseproducts can only be achieved by efficient qualityassurancemeasures, at STRACK NORMA special importance is given toqualitymanagement. This endeavour is spearheaded especially bytheemployment of qualified personnel, but also by theeffortsundertaken to optimize the efficiency of itsorganization.
To meet contractually agreed customer requirements and toundertakeplanning, implementation and monitoring of all activitieswith abearing on quality, a quality management system conformingto |
DIN EN ISO 9001: 2000
|
has been introduced at our company and is implementedthroughoutthe company.
The training of employees to increase know-how andqualityconsciousness with regard to services and products hastoppriority.
STRACK NORMA pursues the following quality objectives: |
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 | completeness of therangeof products offered |
| ongoing expansion byaddingnew products |
| clear presentationincatalogues and software |
| high level of readinesstosupply stock by maintaining extensive stores andexcellentlogistics |
| fast, reliablecustomerdelivery, with the aim of delivering goods in stock within24 hoursfrom receipt of orders |
| error-free orderprocessing |
| reliability inconsultancy,delivery and meeting deadlines |
| service provided byspecialcustomized models, product modifications, problem solutionsandflexibility |
| cost optimization,toensure good prices for customers and a profit for
STRACK NORMA |
| motivated staff, inorderthat everyone plays a part in fulfilling our qualityobjectives |
| achieving highcustomersatisfaction |
By putting new ideas into practice and constantlyevaluatingincreasing customer requirements, the innovative momentumispreserved and nurtured. New products which enable our customerstocarry out their tasks more quickly and with less expense aretheresult.
Quality management is incumbent on all employees andalldepartments. In this sense, the individual specialistdepartmentsare to fully retain their own responsibility, extendingalso to theneeds of quality management.
By introducing the quality assurance system, the companymanagementis underlining its special quality consciousness and theobligationto supply well-made, high-quality products andsystems. |